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On Workshop Facilitation - Part 1

  • Writer: Susanne Shomali
    Susanne Shomali
  • Mar 23
  • 2 min read

Today I will wear my other professional hat as a learning specialist. It has been some time since I wrote on this topic. I would like to reflect on how inclusion is demonstrated in the design and facilitation of icebreakers in group events (workshops, conferences, etc).


Icebreaking exercises set the tone for how people relate, speak, and listen. A good icebreaker invites everyone in. It gives participants equal ground and a way to connect. When the icebreaker point to what participants have in common, it helps build a sense of belonging and readiness to engage. When it highlights differences too early, such as age or background, it can unintentionally create social distance.


Facilitation is more than applying interactive exercises. It requires a basic understanding of pedagogy and an informed session design. Each step in the event needs to reflect the intended goal. That includes how participants are welcomed, how conversations progress both formally and informally, and how action may follow.


Over the years, several key resources have supported this understanding and stood as the foundation of workshop facilitation for beginners. These include the Council of Europe's European Portfolio for Youth Workers, the T-Kit on Training Essentials, and the Handbook for Facilitators. Many other international publications also focus on how to design and facilitate interactive exercises and they are a goos starting point for those handed this role.


Many of us who work in this field also carry the influence of Paulo Freire’s thinking, which reminds us that education is never neutral and that participants must remain at the center of the learning process to ensure true inclusion. As Freire also said, “If the structure does not permit dialogue the structure must be changed.” This calls facilitators to design sessions that remove barriers and create spaces where everyone feels included and able to freely participate.






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