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On Workshop Facilitation- Part 2

  • Writer: Susanne Shomali
    Susanne Shomali
  • Mar 23
  • 1 min read

In my last piece, I wrote about how the way a workshop starts can influence who feels included from the beginning. Here, I would like to continue by looking at what happens after the icebreaking activities, focusing on how the facilitator’s choices during the workshop can support real exchange and shared learning. 


What follows the introduction matters as much as how it all began, especially when the aim is to keep everyone involved. From a learning theory perspective, the way facilitators give instructions influences how participants perceive the task, make sense of it and choose to respond. When instructions are clear and thoughtful, participants are more likely to reflect, connect ideas and speak. A facilitator supports this by creating space for everyone to take part, and this depends on what is said and on how time and tone are managed. Repeating steps with the same tone, rushing through activities or pressing for outcomes too quickly can make people hesitate or take the exchange lightly. 


Learning moments need room. Room to think, respond, and follow a thought to its end. When a facilitator notices how participants are responding and makes small changes in timing or wording, it helps them stay engaged.







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© April 2026 by Susanne Shomali Consulting

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