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Training Is Not Capacity Building

  • Writer: Susanne Shomali
    Susanne Shomali
  • Mar 23
  • 1 min read

Many times, 'Let’s build capacity' is said when a training is being planned.


Training is a tool. Capacity building is a process.


When we reduce capacity building to a single training activity, we miss the goal: to help individuals, institutions, and systems perform better, adapt to change and continue improving over time. Yes, training is important, but it is not enough on its own.


Capacity building involves:


  • Helping people understand their roles and feel prepared to do the work

  • Improving team communication and decision-making

  • Creating space for idea-sharing, feedback and guidance

  • Providing support through mentoring, peer networks or follow-up

  • Establishing systems to support learning and coordination

  • Encouraging continuous learning, with opportunities to reflect, adjust and measure progress

  • And above all, building trust.


Capacity building occurs at multiple levels: individuals, organizations, and broader systems to help us grow together through action, collaboration and consistent support.



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© April 2026 by Susanne Shomali Consulting

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